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NetMotion Mobility Case Studies

Field Force Automation

  • Mobility XE at JEA
    One of the largest municipal utilities in the United States, JEA has a service region that covers 841 square miles. Field workers were reporting problems with their wireless system whenever they had to switch to a new network (for example, from a wireless hotspot to a wireless wide area network). It was taking 20-30 minutes to log back into the system, and in a fast-paced environment like theirs, this was unacceptable (and irritating). Find out why they chose Mobility XE as their solution.

  • DiamondCluster International
    DiamondCluster International is a global management consulting firm that helps organizations develop and implement growth strategies, improve operations, and capitalize on technology. They recently had an operations issue of their own that NetMotion Wireless was able to solve. With NetMotion Mobility, the IT department was able to secure their wireless networks with a single solution that would involve no new hardware, be a standard for all of their offices, leverage existing authentication methods, and use current network architecture without modification.

  • NetMotion Mobility at L-3 Integrated Systems
    L-3 IS modernizes military aircraft, and their first step is to inspect it for missing or substituted original parts. The wireless network in one hangar makes the inventory work more convenient, but can't be used unless there is sufficient security. Workers also run into problems when they swap batteries: the connection is disrupted. NetMotion Mobility met all of the security requirements of L-3 Integrated Systems, and then some—read this case study to find out how.

Healthcare

  • Wisconsin's Marshfield Clinic
    Widely recognized for innovation, Marshfield information specialists were early adopters of wireless networking. NetMotion Mobility now gives them the ability to move between home wireless systems, WANs, LANs, and makes it straightforward to negotiate access to hospitals, retirement homes and other medical facilities. Doctors, nurses, medical assistants—everybody who needs to share data instantly—are able to do ink-over forms electronically, write e-scripts, and pull up patient information during rounds.

  • St. Joseph's Hospital
    St. Joseph's had some issues with their primary application being prone to dropping out. The physical structure of the hospital, with its multiple stories, also presented wireless signal obstacles. When an application dropped its connection, nurses were forced to find a workstation and log in again. With Mobility, devices became much more reliable, and the built-in VPN gave the hospital one more level of security for patient information. Built-in redundancy accommodates their 24/7 operation.

  • Curing the Wireless LAN at St. Luke's Episcopal Hospital
    In a hospital, decisions are time-critical and have to be made with up-to-the-minute patient information. The staff at St. Luke's Episcopal Hospital identified disconnected wireless sessions as their primary user complaint—until they started using NetMotion Mobility™.

  • Willamette Valley Medical Center
    When wireless network sessions "broke" because the radio signal was lost, the Willamette Valley Medical Center caregivers had to restart their applications. Not only that, but the person entering patient information lost any information that had not been saved to disk. With NetMotion Mobility, users can now move to any part of the office or hospital building and maintain reliable, secure connections to patient-care applications and databases.

  • NetMotion Mobility and the Owensboro Mercy Health System
    Owensboro Mercy Health System had wireless 802.11b coverage throughout their facility, but the charting application they used failed whenever a user moved from the coverage area of one wireless access point to another. NetMotion Mobility was initially installed on a server and just three clients; the deployment went without a hitch and OMHS saw their roaming problem fixed in 90 minutes.

Public Safety

  • Orlando, Florida Public Safety (PDF)
    The City of Orlando's Technology Management Division initially installed NetMotion Mobility so that their wireless (GPRS) clients could have full access to all of their network resources. But they found that Mobility also gives them session persistence (even with applications that weren't designed for mobile functionality) and much better security. They can even map drives to remote units and fix problems in the field instead of calling them in.

  • Monroe County Sheriff's Department
    A major public safety issue for Monroe County, which extends from the mainland across 112 miles of islands in the Florida Keys, is effective communication with road patrol deputies. The deputies are often far from headquarters and operating in environments where a solid link to dispatchers, good information, and assistance is crucial to their performance and individual safety.

  • City of Aurora, Colorado
    Planning for growth and the elimination of CDPD, Aurora IT experts worked to set up a new mobile data communications network that could be used by police and fire vehicles. Aurora now enhances Cisco access points with WEP and the added security of Mobility's Roamable VPN, creating multi-level protection. Functioning like a firewall on the system's computers, Mobility also provides the seamless connectivity, dynamic IP address solution, network management, and encryption that Aurora needs. Plus Mobility's Policy Management module gives them the ability to control access to sensitive information based on the user, mobile device, or even the network being used.

  • NetMotion Mobility and the Post Falls Police Department
    The Post Falls PD needed high-speed data access for their patrolling police officers. Their plan was to add 802.11b (Wi-Fi) coverage to a large, 35 square mile area. But during testing, they found that the wireless network connections were "breaking" whenever the cars got out of range or there was radio interference. Forcing officers to log in each time there was an interruption in wireless connectivity was not acceptable: they needed to maintain continuous access.

  • Colorado Springs Police Department
    The Colorado Springs Police Department had plans to extend their fixed networks with two wireless local area networks, but not unless they could find a solution that would protect both their wired network and wireless traffic. Find out how they fit NetMotion Mobility into their existing setup and how its security features satisfied their department requirements and the IT strategic plan for the city.

  • Central Point Police Department
    Patrol cars in Central Point are equipped with "Mobile Data Computers" for connecting to their computer-aided dispatch. To make sure that only authorized users have access to dispatch data, the CAD system communicates only with the IP address of each wide area wireless network card. But when they added a wireless local area network to their environment, the CAD application couldn't communicate with the new WLAN cards. Find out how NetMotion Mobility solved this problem.

  • NetMotion Mobility and the Broomfield Police Department
    A lot of public safety departments around the country have been thinking about "going wireless," but the Broomfield Police Department in Colorado has started putting a wireless solution in place and has a plan for action.

  • Public Safety Case Study Excerpts (PDF)
    Read how a number of different public safety communications officers made data communications, networks, and vital department operations more effective, secure and responsive than ever with NetMotion Mobility.

 

 

 

 

 

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last updated November, 2005